Terms of Purchase

7 DAYS RETURNS/REFUND POLICY

I agree that:
  • If I’m not completely happy with my purchase, I have 7 days to return the item/s to exchange it for a different size or colour.
  • Refunds are only given if the item I bought has a factory fault and I can’t do an exchange.
  • I will be issued with a Credit Voucher should I not find anything I like at the time of returning the goods.
  • I will be liable for any costs incurred as part of the transaction should a cash refund be applicable. These costs include bank fees, Shopify fees and Payfast fees.
  • I will be liable for courier cost of returning the item where there are no factory faults.
  • Please remember to include your name, contact number and the reason for the return on the returned parcel you are posting back.
  • Parcels should only be sent back via door to door courier.

Address for return of couriered parcel:

Bathini Designs
Carfax
39 Gwigwi Mrwebi Street
Newtown
Johannesburg
2001
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